At Bailey Home Store, our mission is to deliver your furniture quickly, securely, and with care. We take pride in offering exceptional service across London and surrounding counties. Please review the policy below for full delivery terms:
1. Order Processing
All orders are processed within 1–3 business days after successful payment.
Orders placed on weekends or holidays will be processed on the following business day.
2. Shipping Rates
Shipping charges are calculated based on weight, size, and delivery location.
We offer both standard and expedited delivery services for your convenience.
Free delivery may be available on select promotions—keep an eye on our latest offers.
3. Shipping Areas
We currently deliver within the UK only, focusing on London, Kent, Essex, Sussex, Berkshire, Buckinghamshire, Hampshire, and nearby counties.
We do not offer international shipping at this time.
4. Delivery Timelines
5. Order Tracking
Once your order ships, you’ll receive a confirmation email with tracking information.
Use the tracking number to monitor your delivery status anytime.
6. Delivery Partners
We work with trusted UK couriers, including DHL, DPD, UPS, ParcelForce, and also offer our own delivery fleet for certain London and regional orders.
7. Dispatch Confirmation
You’ll receive a shipping notification with your tracking number and estimated delivery time once your order leaves our warehouse.
8. Delivery Issues
If your order arrives damaged, delayed, or incorrect, please reach out immediately to our support team.
We’ll work swiftly to resolve any concerns to your satisfaction.
9. Address Accuracy
Please double-check your delivery address before placing your order.
We cannot be held responsible for delays or losses caused by incorrect or incomplete addresses.
10. Questions & Assistance
For all delivery-related inquiries, please contact our support team:
📧 orders@baileyhomestore.co.uk
📧 support@baileyhomestore.co.uk
📞 +44 208 129 4725
📍 Baileys Furniture Limited, 36 Garick Drive, London, SE28 0EQ
Thank you for choosing Bailey Home Store – delivering comfort and style to homes across the UK.