Shipping Policy

Shipping and Delivery Policy at Bailey Home Store

Our mission at Bailey Home Store is to deliver your furniture quickly, securely, and with care. We take pride in offering exceptional service across London and the surrounding counties. Please review the policy below for full delivery terms:

1. Order Processing

All orders are processed within 1–3 business days after successful payment.

Orders placed on weekends or holidays will be processed on the following business day.

2. Shipping Rates

Shipping charges are calculated based on weight, size, and delivery location.

We offer both standard and expedited delivery services for your convenience.

Free delivery may be available on select promotions—keep an eye on our latest offers.

3. Shipping Areas

We currently deliver within the UK only, focusing on London, Kent, Essex, Sussex, Berkshire, Buckinghamshire, Hampshire, and nearby counties.

We do not offer international shipping at this time.

4. Delivery Timelines

  • Standard Delivery:
  • Expedited Delivery:
  • Same-Day Delivery: 3–7 business days
  •  Available at checkout for select items
  •  Available in selected areas and London zones—contact us for availability

5. Order Tracking

Once your order ships, you’ll receive a confirmation email with tracking information.

Use the tracking number to monitor your delivery status anytime.

6. Delivery Partners

We work with trusted UK couriers, including DHL, DPD, UPS, ParcelForce, and also offer our own delivery fleet for certain London and regional orders.

7. Dispatch Confirmation

You’ll receive a shipping notification with your tracking number and estimated delivery time once your order leaves our warehouse.

8. Delivery Issues

If your order arrives damaged, delayed, or incorrect, please reach out immediately to our support team.

We’ll work swiftly to resolve any concerns to your satisfaction.

9. Address Accuracy

Please double-check your delivery address before placing your order.

We cannot be held responsible for delays or losses caused by incorrect or incomplete addresses.

10. Questions & Assistance

For all delivery-related inquiries, please contact our support team at:

orders@baileyhomestore.co.uk 

support@baileyhomestore.co.uk 

+44 208 129 4725

Baileys Furniture Limited, 36 Garick Drive, London, SE28 0EQ

Thank you for choosing Bailey Home Store – delivering comfort and style to homes across the UK.