Terms of service

✅ Terms of Service – Bailey Home Store

Welcome to Bailey Home Store, your trusted UK destination for quality beds, mattresses, sofas, wardrobes, dining tables, chairs, and a wide range of home furniture and decor. By using our website or placing an order, you agree to the following Terms of Service.

1. Products and Orders

We offer a variety of furniture and home items including beds such as divan, ottoman, metal, and wooden beds; mattresses such as orthopaedic, pocket sprung, and memory foam mattresses; bunk beds and children’s beds; sofas and sofa beds; wardrobes with sliding, hinged, or mirrored doors; dining tables, chairs, and coordinated furniture sets; as well as storage and decor products. All items are subject to availability, and product images are for illustration purposes only.

2. Pricing and Payments

All prices listed are in British Pounds (GBP) and include VAT unless stated otherwise. We accept secure payments through Shopify Payments, PayPal, and major credit or debit cards. Orders are only processed once full payment has been received. We reserve the right to cancel any order if there are issues such as suspected fraud, pricing errors, or product unavailability.

3. Delivery Terms

We provide delivery services across London, Kent, Essex, Sussex, Berkshire, Hampshire, Buckinghamshire, and surrounding counties. Our typical delivery window is between three to seven business days. If a delivery is missed or if the address is incorrect, additional charges may apply. Please note we are not responsible for delays caused by third-party courier services.

4. Returns and Refunds

You may return most items within 14 days of receiving your order, as outlined in our Return and Refund Policy. Items must be unused, in their original packaging, and accompanied by proof of purchase. Custom-made furniture and opened mattresses are not eligible for return. To begin the return process, please contact us by email at returns@baileyhomestore.co.uk.

5. Privacy and Data Protection

We comply with all UK GDPR regulations. Full details on how we collect, store, and use your personal data can be found in our Privacy Policy.

6. Product Descriptions

We make every effort to provide accurate descriptions and specifications, especially for memory foam mattresses, orthopaedic mattresses, divan and ottoman beds, wardrobes, sofas, and dining furniture. However, occasional errors or omissions may occur.

7. Limitation of Liability

Bailey Home Store is not responsible for damages resulting from improper use, incorrect assembly, or installation of products. We are also not liable for delivery delays caused by courier services or for any indirect or incidental losses that may arise.

8. Contact Information

If you have any questions, concerns, or require assistance with an order, you can reach us by email at info@baileyhomestore.co.uk or by phone at +44 208 129 4725.

9. Business and Legal Information

Our registered business name is Baileys Furniture Limited. We are located at 36 Garick Drive, London, SE28 0EQ, United Kingdom. You can visit our website anytime at www.baileyhomestore.co.uk.

10. Changes to These Terms

Bailey Home Store may update these Terms of Service at any time. Changes will be posted on this page and will take effect immediately upon publication.

Thank you for shopping with Bailey Home Store – your trusted supplier of beds, mattresses, sofas, wardrobes, and a full range of home furniture across London and the South East.